WeDigit · Digital & IS transformation offer
Digital transformation
and IS professionalisation
in Morocco.
From strategy to operational delivery: we structure, steer and accelerate the digital programmes and IS projects of banks, insurers, industrial groups and public administrations, with measurable results and a genuine transfer of skills.
The challenge
Digital is no longer one channel among others. It is the foundation of the organisation’s strategy.
Customer and user expectations have changed, new entrants shorten cycles, regulators raise the bar. The winners are not those who launch the most projects, but those who industrialise their ability to deliver quickly, well and securely.
Digital transformation is above all a business project, backed by a professionalised information system: senior sponsorship, a solid technology foundation, an evolving culture, and the customer, or the user, at the centre of the intent.
What we have achieved
A unique track record
One of the few firms in Morocco to have done it for four banks.
One of the few firms to have defined and steered the delivery of digital transformation programmes for 4 Moroccan banks.
No other firm in Morocco has led this work across as many banks. It gives us a comparative view of practices, pitfalls and accelerators, which we put at the service of your programme.
Complete command of requirements
From individuals to corporates: journeys, products, platforms, business rules and compliance.
Always ahead
Monitoring, benchmarking, experimentation: we bring the practices that will make the difference tomorrow.
SSB, web, mobile
Command of self-service banking (SSB), web and mobile channels, and of their consistency.
The adviser is digital too
Omnichannel employee workstation, seamless journeys across channels.
The customer at the centre of every journey.
All sectors
An approach proven in banking, applied to insurance, industry and public administration.
Banks and financial institutions
Digital channels, phygital, digital factory, payments, compliance and technology excellence.
Insurers and reinsurers
Digitalisation of customer relationships and servicing journeys, business information systems, commercial acceleration plans.
Industrial groups and services
Help choosing IS solutions (CRM, ERP, SFA), MOA assistance, IS certification, digital projects and rollout of agility.
Institutions and public companies
Digital transformation strategy, digitalisation of services to users, professionalisation of information systems.
Why digitalise?
Digitalising means improving performance.
Automate
Reduce manual tasks, speed up processing, make operations more reliable.
Empower customers
Customers who carry out their own transactions, at any time.
Serve instantly, across all channels
An immediate response whatever the channel, with a seamless journey.
Know and target better
Customer knowledge and targeting, for a personalised relationship.
Adoption rises
Managing the growth in digital usage and in customers' product-holding rate.
Net banking income grows
Lead management, triggered campaigns and growth in net banking income (NBI) through marketing automation.
Loyalty and satisfaction
The outcome: higher NBI, stronger customer loyalty and greater satisfaction.
Our acceleration levers
Six workstreams for digital excellence.
Digital strategy & roadmap
A clear vision, translated into a prioritised project portfolio and quick wins that build momentum.
- Maturity diagnostic and market benchmark
- Multi-year roadmap, updated quarterly
- Organisational, technical and platform portfolios
Channel digitalisation
Mobile, web, corporate banking, onboarding: smooth, compliant, omnichannel journeys.
- Retail mobile & web banking
- Corporate platforms, cash management, trade
- Omnichannel, API enablement, self-care
Phygital banking
The branch does not disappear: it reinvents itself. Digital and human hand over to each other within a single customer journey.
- Omnichannel employee workstation
- e-KYC onboarding, electronic signature
- Digital ↔ branch ↔ contact centre continuity
Structuring the digital factory
Autonomous squads, light governance, proven rituals: a lasting capacity to deliver.
- Squads / tribes organisation and governance
- Scale-up from 2 to 60 FTEs
- Product owners, scrum masters, UX, tech leads
Accelerating time-to-market
From backlog to deployment: we remove friction, simplify approval circuits and industrialise releases.
- Breaking down silos across business, compliance, legal and IT
- Web and mobile release management
- Steering through measurable OKRs
Digital excellence
Quality and security are non-negotiable: technology enablers, testing, product culture.
- Strong authentication, e-sign, e-KYC, tokenisation
- AI applied to fraud and access security
- Quality, testing and value steering
IS professionalisation
A professionalised IS, from strategy to delivery.
A successful digital project rests on a solid information system. We support the definition of the strategy and IS master plan, the choice of solutions, then the operational delivery of digitalisation through to go-live and beyond.
IS strategy & master plan
IS diagnostic, target architecture, digital and IS roadmap aligned with the organisation’s strategy.
Help choosing IS solutions
Current and future needs, benchmark of solutions and integrators, specifications and selection support.
MOA assistance & major IS projects
Project governance, design and convergence, testing and acceptance, certification, data migration, post-go-live support.
IT platform development
Architecture, API-isation of IS assets, design of in-house platforms, project direction and product ownership.
Cybersecurity upgrade
Diagnostic, upgrade plan, strong authentication, steering of network, cyber and infrastructure projects.
Design system, UI & journeys
Definition of journeys, UI/UX design, design system set-up, prototyping and user testing.
Phygital banking
One customer journey, two worlds that hand over to each other.
Example of an onboarding journey, designed with the business, compliance and security teams. Each step is digital or human depending on the value it creates.
Discovery
The customer explores the offer and runs simulations online, on mobile or web.
DigitalOnboarding
Pre-filled forms, e-KYC, identity verification and real-time compliance.
DigitalAdvice
An adviser takes over in branch or by video, with the file already prepared.
HumanSignature
Electronic signature, contracting and immediate activation.
DigitalLasting relationship
Self-care, targeted marketing push, and an adviser equipped with a 360° view.
HybridOur WeDigit approach
Why, what, how: committing to delivery.
An accelerator that structures the vision, translates it into needs aligned with your priorities, then commits to concrete delivery.
Vision & strategy
Why — Structure the strategic, organisational, technological and product vision.
- Value proposition and ROI
- Growth ambition
- Executive committee sponsorship
Use cases & customer experience
What — Translate the vision into needs aligned with priorities and build smooth, compliant journeys.
- Journeys and UX
- Business rules and compliance
- Prioritised backlog
Initiatives & enablers
How — Put in place the technology foundation and the enablers that secure and accelerate delivery.
- Omnichannel digital banking architecture
- API, e-sign, e-KYC, strong authentication
- Choice of technology partners
Organisation, governance & change
How — Embed change management from launch, and install agility.
- Digital factory, squads, rituals
- Acculturation and coaching
- Value-based steering
Delivery & go-to-market
Support through to launch: testing, risks, planning, deployment and adoption.
- Product ownership and project management
- Releases and testing
- Measurement through OKRs
Digital factory
Building a lasting delivery capability.
We supported the creation of a banking digital factory that grew from 2 to 60 FTEs, managing 8 platforms, 40 projects and 30 releases, and cutting time-to-market from 18 to 3 months.
Kick-start
Setting up a task force, framing the vision, first quick wins, choice of platforms and partners.
- Task force
- Quick wins
- Benchmark
Structuring
Setting up squads, roles (PO, scrum, UX, tech lead), agile rituals and portfolio governance.
- Squads & tribes
- Rituals
- Backlogs
Industrialisation
Streamlining the design-development-test-release chain, breaking down silos in business, compliance and security approvals.
- Release management
- Testing
- TTM measurement
Scaling up
Ramp-up to 60 FTEs, squad autonomy, skills transfer to internal teams.
- Empowerment
- Coaching
- Tailored agile toolkit
Agility at scale
Installing agility at scale, not just in one team.
Squads, tribes, digital factory: we support the shift from isolated agile teams to an agile organisation that is governed and measured.
Maturity assessment
Assessment of squads' agile maturity and diagnostic of project management processes.
Pain points & action plan
Identification of pain points and an action plan for implementing agility at scale.
Agile governance
Setting up agile governance and safeguarding ceremonies: sprints, reviews, retrospectives, portfolio committees.
Side-by-side support
Coaching within squads and tribes, alongside product owners and scrum masters, to embed practices in daily work.
Periodic monitoring
Regular follow-up and assessments to measure progress, correct drift and prepare for autonomy.
Autonomous squads, agility that scales.
Digital excellence
Accelerating also means evolving the culture.
Share and engage
Agile Days, Agile Brunch, Agile After Work: regular events to share lessons learned and top-management priorities.
Working side by side
Training every level and coaching leaders one-to-one to develop leadership and unblock obstacles.
A tailored toolkit
Design of an agile toolkit for POs, scrum masters and DevOps teams, so that squads are fully autonomous.
The WeDigit teams
End-to-end mastery to secure value creation.
Senior profiles from banking, insurance and industry, directly involved in delivery, accountable across the whole product chain. Partners oversee every engagement.
Retail
Mobile, web banking, onboarding, online consumer credit, marketing push, card tokenisation.
Corporate & Trade
Corporate platforms, cash management, trade banking, corporate e-banking.
FAQ
Frequently asked questions
It defines the digital strategy and roadmap, structures the programme and project portfolio, steers delivery, embeds agility (digital factory, squads) and measures results. WePartner is one of the few firms in Morocco to have defined and steered the digital programmes of 4 Moroccan banks.
A product organisation of autonomous squads (product owner, scrum master, UX, tech lead) that delivers digital journeys and platforms continuously. We supported the growth of a digital factory from 2 to 60 FTE, cutting time-to-market from 18 to 3 months.
Phygital connects digital and branch in a single customer journey: remote onboarding, e-KYC, e-signature, then human advice with the file already prepared, and an omnichannel adviser workstation.
By automating operations, empowering customers, serving them instantly across channels and improving customer knowledge and targeting, notably through marketing automation. The result: more usage, product holding, loyalty and net banking income.
With a digital maturity assessment and benchmark, then a multi-year roadmap with quick wins, a prioritised project portfolio and governance. A first discussion with a partner frames your context.
Yes: scoping and solution selection, MOA assistance, steering, testing and acceptance, post-go-live support, on SAP ECC and S/4HANA, Microsoft Dynamics (Business Central, Finance & Operations) and Sage.
No. The offer was proven in banking (four Moroccan bank digital programmes) and also applies to insurance, industry and public administration: digital strategy and roadmap, IS master plan and solution selection, MOA assistance, agility, cybersecurity, IT platforms, design system and journeys.
Governance, organisation & post-merger ProofOur references →
Detailed engagements & approaches